Privacy Policy

This Privacy Policy describes how Scheduless ("we", "our", or "us") collects, uses, and shares your personal information when you use our website, applications, and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. We will not use or share your information with anyone except as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account (such as your name, email address, and password)
• Complete your profile (such as your company name, job title, and profile picture)
• Connect your social media accounts (such as access tokens and account information)
• Subscribe to our Service (such as billing information and payment details)
• Contact our customer support (such as communication records and support tickets)
• Respond to surveys or participate in promotions

1.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• Log information (such as IP address, browser type, pages visited, and time spent)
• Device information (such as device type, operating system, and unique device identifiers)
• Usage information (such as features used and interactions with the Service)
• Location information (such as general location derived from IP address)

1.3 Information from Social Media Platforms

When you connect your social media accounts to our Service, we collect information from those accounts necessary to provide our services, such as:

• Account identifiers and usernames
• Profile information and account statistics
• Content you've posted or scheduled
• Engagement metrics and analytics data
• Access tokens and authentication credentials

We only access the information that is necessary to provide our scheduling and analytics services, in accordance with the permissions you grant and the terms of service of each social media platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Develop new products and services
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience with our Service
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards

3. How We Share Your Information

We may share your information in the following circumstances:

• With Social Media Platforms: When you connect your social media accounts, we share information with those platforms as necessary to provide our services.
• With Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may disclose information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• In Connection with a Business Transfer: We may share information in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
• With Your Consent: We may share information with your consent or at your direction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you delete your account, we will delete or anonymize your information, unless we are legally required to retain it.

5. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

6. Your Rights and Choices

6.1 Account Information

You can update, correct, or delete your account information at any time by logging into your account settings. If you cannot access your account or need assistance, please contact our customer support.

6.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

6.3 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7. International Data Transfers

We may transfer your personal information to countries other than the one in which you live. We deploy appropriate safeguards to protect your personal information when it is transferred internationally.

8. Children's Privacy

Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service prior to the changes becoming effective. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@scheduless.co.